Purchase Policy

This Purchase Policy (the “Policy”) is an agreement between BEEWELL INSPIRED, LC (“Company,” “BeeWell Inspired,” “we,” “us,” or “our”) and the person or entity making a purchase from BeeWell Inspired (“Customer” or “you”). “Services” means BeeWell Inspired's coaching, educational, administrative, and related services. “Program” means an individual or group coaching program offered by BeeWell Inspired. When coaching is involved, “Client” means the individual receiving the Services, and “Payer” means a third party that accepts payment responsibility through a valid Third-Party Payer Acceptance. A Customer may also be the Client, but a Payer does not become the Client merely by funding the Program. Capitalized terms for Program resources, recordings, communities, and time periods have the meanings stated in the applicable coaching agreement; when no coaching agreement applies, they are used descriptively in this Policy.

This Policy applies to coaching programs and services, group coaching programs, memberships, online courses, digital books and resources, downloadable content, and other paid products or services offered by BeeWell Inspired.

By completing a purchase, you agree to this Policy and any additional terms presented to you before purchase. Coaching programs and services may also be governed by an applicable coaching agreement and, when another person or entity accepts payment responsibility, a Third-Party Payer Acceptance.

1. Payment and Installment Plans

Prices and available payment options will be disclosed before purchase or, for a consultative coaching engagement, in the applicable coaching agreement or payment document.

Certain programs or services may be purchased by paying the full program fee at once or through a defined installment plan. An installment plan is a payment accommodation for the full purchase or program fee. It is not a subscription, month-to-month arrangement, pay-as-you-participate arrangement, or pay-per-session arrangement unless BeeWell Inspired expressly identifies the product as such.

Choosing to stop participating, missing sessions, withdrawing, or terminating a coaching agreement for convenience does not cancel remaining installments unless an applicable coaching agreement or payment document expressly provides otherwise, BeeWell Inspired agrees otherwise in writing, or applicable law requires otherwise.

Any recurring membership or subscription product, if offered, will be expressly identified as recurring and will have its price, billing frequency, renewal, and cancellation terms disclosed separately before purchase.

2. Coaching Enrollment and Payment Pathways

2.1 Consultative Individual or Group Coaching

Individual coaching and consultative or employer-sponsored group coaching ordinarily require the Client and BeeWell Inspired to sign the applicable coaching agreement before payment is collected. The agreement states the engagement-specific Program, Services, scheduling, participation, payment, cancellation, termination, and refund terms.

When the Client accepts personal payment responsibility, Services and Program access will not begin until the applicable coaching agreement has been signed and the required initial payment has cleared. For a pay-in-full selection, the required initial payment is the full program fee. For an installment plan, it is the first installment. An invoice, payment authorization, scheduled charge, or pending transaction does not constitute cleared payment.

2.2 Third-Party Payment

A Client may identify an expected third-party payer in a consultative coaching agreement. Payment responsibility does not transfer to the proposed payer unless and until the payer validly completes and signs BeeWell Inspired's separate Third-Party Payer Acceptance, including exactly one confirmed payment election.

Once validly completed and signed, the Third-Party Payer Acceptance governs the payer's financial obligations. The payer does not become the coaching client, obtain authority over the coaching relationship, or gain access to the Client's sessions, recordings, transcripts, forms, assessments, notes, communications, attendance, progress, outcomes, or other confidential information except with the Client's specific written authorization or as required by law.

When an approved third party accepts payment responsibility, Services and Program access will not begin or continue until the applicable coaching agreement has been signed, the Third-Party Payer Acceptance has been validly completed and signed, and the required initial payer payment has cleared. An invoice, payment authorization, scheduled charge, or pending transaction does not constitute cleared payment.

2.3 Direct-Purchase Group Coaching

A group coaching program may be purchased through BeeWell Inspired's online checkout before the participant completes the later electronic-signature step. Before payment, the checkout will provide the applicable Program and material financial terms and a link to the Direct-Purchase Group Coaching Program Agreement and this Policy. The purchaser must affirmatively accept the disclosed terms before submitting payment.

The material price, payment option, installment schedule, refund terms, withdrawal consequences, and other financial terms affirmatively displayed and accepted at checkout apply from the time of purchase and will be reflected in the purchase confirmation and the applicable coaching agreement. A later agreement will not retroactively impose a more restrictive refund policy or greater payment obligation than the material financial terms made available before purchase.

The later electronic signature confirms and memorializes the Client's checkout acceptance and is required for identity confirmation, recordkeeping, participation, and Program access. The Client will not receive access to live sessions, Program Materials, Program Recordings, replays, the Program Community, or other Program resources until the required initial checkout payment has cleared and the Client has completed the signature step by the disclosed deadline.

If the Client does not sign by the disclosed deadline, BeeWell Inspired may cancel the enrollment, refund amounts paid for the canceled enrollment, and cancel remaining installments, as stated in the applicable agreement and checkout disclosures. BeeWell Inspired will not automatically activate access based solely on a completed checkout.

The direct-purchase pathway is for a Client purchasing personally. Gifts, scholarships, employer purchases, or purchases made for another participant require a separately approved arrangement and are not completed through this standard direct-purchase pathway.

3. Coaching Fees, Participation, and Refunds

Purchases of coaching programs and coaching services are final and nonrefundable after purchase, except as expressly provided in this Policy, an applicable coaching agreement or payment document, or applicable law.

A change of mind, scheduling conflict, failure to participate, missed session, voluntary withdrawal, decision to discontinue participation, or failure to complete a Program does not create a right to a refund or eliminate amounts remaining due under an accepted installment plan.

Coaching sessions are subject to the scheduling, rescheduling, cancellation, attendance, missed-session, and makeup-session terms in the applicable coaching agreement. That agreement is the primary source for engagement-specific scheduling and participation requirements.

4. Digital Products, Courses, and Resources

Purchases of digital products, including online courses, digital books, downloadable resources, recordings, and similar digital materials, are final and nonrefundable once access to the purchased product has been provided, except as expressly stated at purchase or required by law.

Because digital products cannot ordinarily be returned after access is provided, a Customer's decision not to use, download, complete, or continue using a purchased digital product does not create a right to a refund.

If a technical problem prevents access to a purchased digital product, contact [email protected] so BeeWell Inspired can attempt to resolve the problem.

5. Limited Refund and Payment Exceptions

Notwithstanding the general no-refund provisions above, BeeWell Inspired will address refunds or payment adjustments in the following circumstances:

5.1 Duplicate or Erroneous Charges

If you believe you were charged incorrectly or more than once for the same purchase, contact us so we can investigate and correct any verified billing error.

5.2 Unresolved Digital-Access Failure

If a technical problem attributable to BeeWell Inspired prevents you from accessing a purchased digital product and BeeWell Inspired cannot reasonably correct the problem or otherwise provide the purchased product, BeeWell Inspired may provide an appropriate refund.

5.3 BeeWell Inspired Nonperformance

If BeeWell Inspired becomes unable to provide a material portion of purchased coaching Services, BeeWell Inspired will first make reasonable efforts, as appropriate under the circumstances, to cure the issue, reschedule the affected Service, provide an appropriate replacement, or offer a credit.

If BeeWell Inspired cannot reasonably provide an appropriate remedy, BeeWell Inspired will provide an appropriate refund or payment adjustment attributable to the portion of the purchased Services it cannot provide. Amounts attributable to Services already delivered are not ordinarily refundable.

5.4 Rights Required by Law

Nothing in this Policy limits a refund, cancellation, or other consumer right that cannot lawfully be waived or restricted.

6. Billing Concerns, Failed Payments, and Suspension

If you identify a billing concern, please contact BeeWell Inspired and make a reasonable good-faith effort to resolve it before initiating a chargeback or other payment dispute, unless prompt action is reasonably necessary to preserve a nonwaivable right or applicable card-network deadline. Nothing in this Policy limits the right to dispute a duplicate, erroneous, unauthorized, or otherwise invalid charge or any right that cannot legally be waived.

When a payment is overdue or fails, BeeWell Inspired may re-attempt the charge, require an updated payment method, and suspend access to Services or protected Program resources until the overdue amount is paid, as permitted by the applicable coaching agreement, payment document, checkout terms, and law. A suspension does not, by itself, alter an accepted payment schedule, extend a Program Term, or excuse an amount otherwise due.

Any late fee, chargeback handling fee, processor fee, collection cost, or other payment remedy will apply only when disclosed in an applicable coaching agreement, payment document, checkout term, or other binding purchase term and permitted by law.

7. Delivery and Access

Digital products may be delivered through a download link, member or course portal, confirmation email, or another electronic method identified at purchase.

Customers are responsible for providing accurate contact information, including any mailing address required for the applicable purchase or agreement, and for maintaining reasonable access to the email address, payment method, and account credentials associated with the purchase.

Coaching access, onboarding instructions, scheduling information, and related materials may be delivered electronically after all conditions applicable to the enrollment pathway have been satisfied. Those conditions may include a signed coaching agreement, a validly completed and signed Third-Party Payer Acceptance, a cleared initial payment, and completion of the required post-checkout signature.

8. Customer Account and Personal-Use License

When a purchase includes protected digital materials, BeeWell Inspired grants the authorized individual recipient or user a limited, nonexclusive, nontransferable, revocable license to access and use those materials for that person's personal, noncommercial use during the applicable access period, unless different licensing terms are expressly provided. An entity Customer or Payer does not receive a right to use, distribute, or share Client-facing or participant-facing materials merely because it funds the purchase.

Purchasing a product or service does not transfer ownership of BeeWell Inspired's intellectual property. Customers may not reproduce, sell, sublicense, distribute, publish, share account access to, commercially exploit, submit protected materials to an artificial-intelligence tool without authorization, or create unauthorized derivative works from BeeWell Inspired materials.

Customers are responsible for maintaining the confidentiality of login credentials and restricted access links associated with their accounts or purchases.

9. Suspension or Termination for Material Breach

BeeWell Inspired may suspend or terminate access to protected products, Programs, communities, recordings, or materials when a Customer materially breaches this Policy or an applicable coaching agreement, including through unauthorized access sharing, reproduction, recording, publication, or distribution of BeeWell Inspired intellectual property or another participant's confidential information.

Suspension or termination for a Customer's material breach does not, by itself, create a right to a refund or eliminate payment obligations already incurred, except as expressly provided in an applicable coaching agreement or payment document or required by law.

10. Results and Professional-Scope Disclaimer

BeeWell Inspired does not guarantee any particular result from a coaching Program, course, digital product, or other service. Individual experiences and outcomes vary based on numerous factors, including each Customer's circumstances, participation, choices, and implementation.

BeeWell Inspired provides coaching and educational information, not medical, nutritional, or mental-health treatment. Additional health, coaching, testimonial, results, and professional-scope disclosures are provided in BeeWell Inspired's Website Disclaimer. When a signed coaching agreement applies, its coaching-specific scope and disclaimer provisions govern the professional coaching relationship.

11. Relationship Among Purchase and Coaching Documents

This Policy establishes BeeWell Inspired's general purchase terms. The following rules apply when another document governs part of the transaction or coaching relationship:

1. For consultative individual or group coaching, the signed coaching agreement controls engagement-specific coaching, participation, scheduling, payment, cancellation, termination, refund, confidentiality, and risk-allocation terms.
2. For direct online group purchases, the terms made available and affirmatively accepted at checkout, including the Direct-Purchase Group Coaching Program Agreement and this Policy, together with the purchase confirmation, control the purchase transaction. The later signature confirms and memorializes that acceptance and is required before Program access.
3. A validly completed and signed Third-Party Payer Acceptance controls the payer's payment obligations. The applicable coaching agreement controls the confidential coaching relationship, Client participation, and delivery of Services.
4. The Privacy Policy, available at https://www.beewellinspired.com/privacy-policy, describes BeeWell Inspired's personal-information practices but does not replace contractual confidentiality obligations.
5. The Terms of Use, available at https://www.beewellinspired.com/terms-of-use, govern use of BeeWell Inspired's website and general Company Content. They do not replace an applicable coaching agreement governing a professional coaching relationship.
6. The Website Disclaimer, available at https://www.beewellinspired.com/website-disclaimer, governs general Company Content and does not replace coaching-specific scope, assumption-of-risk, or disclaimer provisions in an applicable coaching agreement.

For a direct online purchase, a later document will not retroactively impose a more restrictive refund policy or greater payment obligation than the material financial terms made available and accepted before payment.

12. Privacy

Information collected in connection with purchases, payments, agreements, and Program administration is handled as described in BeeWell Inspired's Privacy Policy.

Payments are processed through third-party payment processors. BeeWell Inspired may receive transaction status, payment-method type, and limited payment-method information needed to administer the purchase. Full payment-card numbers and security codes are handled by the applicable payment processor rather than stored directly by BeeWell Inspired, as further described in the Privacy Policy.

13. Governing Law and Jurisdiction

This Policy is governed by Missouri law, without regard to conflict-of-laws principles, and applicable federal law. Any dispute arising from or related to this Policy or a purchase governed by it must be brought exclusively in a state or federal court located in St. Louis County, Missouri. The parties consent to personal jurisdiction in those courts.

If an applicable coaching agreement or Third-Party Payer Acceptance governs the dispute, its governing-law and jurisdiction provision controls.

14. Contact

Questions concerning a purchase, billing issue, access problem, or this Policy may be sent to:

BEEWELL INSPIRED, LC
716 Bent Brook Rd.
St. Louis, MO 63122
[email protected]

Last updated: August 20, 2026